Keeping You Safe
2020 has been an interesting ride– to say the least! That being said, we’re thrilled to welcome you back to our office as we resume regular care for all dental issues. We know our community has been through a lot over the last few months, and all of us are looking forward to resuming our new “normal” habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you’ll see this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association, the Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We follow the activities of these agencies so that we’re always up-to-date on any new guidance or rules that may be issued.
Additionally, we’ve installed a UV light cleansing system for our HVAC system that continually sanitizes the air as it passes through the air ducts eliminating viruses, mold, fungi, and bacteria from the air in our office.
Before your appointment, our office will communicate with you to ask some basic screening questions from the official American Dental Association patient screening form. Once you come in, we’ll review those questions one more time.
1.) Have you had a fever in the last 14 days?
2.) Are you short of breath or having any breathing difficulties?
3.) Do you have a cough?
4.) Do you have flu-like symptoms such as gastrointestinal upset, headache, or fatigue?
5.) Have you experienced a recent loss of taste or smell?
6.) Are you in contact with any confirmed COVID-19 positive patients?
7.) Do you have heart disease, lung disease, kidney disease, diabetes, or any auto-immune disorders?
8.) Have you traveled in the past 14 days?
In order to keep up with the times, we’ve made some significant changes to the way we do things. For starters, once you’re in the parking lot, please call the office and let us know you’ve arrived. When we’re ready for you, we will call you up. We ask that all patients arrive wearing a mask, as PPE shortages prohibit us from providing additional masks beyond those necessary for our staff. Bringing your own pen will also help us minimize the spread of germs.
In addition to wearing a mask, we’ll require you to sanitize your hands at the point of entry to our office, which will be provided. We will also take your temperature and as long as it’s less than 100.4, you’ll be permitted to stay. Otherwise, we’ll recommend a visit to your primary care doctor for an evaluation and ask you to reschedule your dental appointment to a later date.
We’re practicing social distancing in our reception area (and a second reception area added downstairs) to help and minimize the number of people in the office at any given time. In addition, all reading materials, as well as our refreshment station, have been temporarily removed.
To help minimize your time in our office during checkout, we’ll collect your copayment electronically when we call to confirm your appointment.
Make an Appointment
We’re so looking forward to seeing you again and we’re happy to answer any questions you may have about the steps we’re taking to keep you, and every patient in our practice safe. To make an appointment, please call our office at 978-306-4459 or fill out the online appointment request form.
Thank you so much for being our patient. We value your trust and loyalty and look forward to welcoming back all of our patients, neighbors, and friends.
Dr. Randall Burba is an American Academy of Cosmetic Dentistry accredited dentist, with a practice in Salem, Massachusetts. He considers himself an artist–with teeth and beyond! He often paints, draws, and has a passion for woodworking.